Khadamatk

Privacy Policy

Last updated: July 2026

Khadamatk (خدماتك) is committed to protecting your privacy and the security of your personal data. This Policy explains how we collect, use, share, and protect your information.

1. Information We Collect

We may collect the following types of information:

  • Identity information: Name, phone number, email address.
  • Account information: Login credentials and profile settings.
  • Location information: Your area in Kuwait to facilitate service delivery.
  • Usage data: Pages visited, services browsed, and session duration.
  • Transaction data: Booking and payment details.
  • Communication data: Messages with our support team and service providers.

2. How We Use Your Data

We use your data to:

  • Provide requested services and manage your bookings.
  • Communicate with you about bookings and service updates.
  • Improve platform quality and develop new features.
  • Ensure platform security and protect against fraud.
  • Comply with legal and regulatory requirements.
  • Send promotional offers and updates (with your consent).

3. Data Sharing

We do not sell your personal data to third parties. We may share your data with:

  • Service providers: Information necessary to fulfil the requested service.
  • Technology partners: Partners who help us operate the platform.
  • Government authorities: When required by law or court order.

4. Cookies

We use cookies to improve your experience. These include:

  • Essential cookies: Required to operate the site and maintain login sessions.
  • Analytics cookies: To understand how the site is used and improve it.
  • Preference cookies: To save your settings such as preferred language.

You can control cookies through your browser settings.

5. Data Security

We apply appropriate technical and organisational security measures to protect your data from unauthorised access, modification, disclosure, or destruction, including:

  • Encryption of sensitive data in transit and at rest.
  • Restricted employee access to personal data.
  • Regular reviews of security systems and infrastructure.

6. Data Retention

We retain your personal data for as long as your account is active or as required for legal and regulatory purposes. You may request deletion of your data at any time, subject to applicable legal constraints.

7. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Correct any inaccurate or incomplete data.
  • Deletion: Request deletion of your data subject to applicable legal conditions.
  • Objection: Object to processing of your data for direct marketing purposes.

8. Children's Privacy

Khadamatk does not target children under 18, and we do not knowingly collect their personal data.

9. External Links

Our site may contain links to external websites. Khadamatk is not responsible for the privacy policies of those sites.

10. Changes to This Policy

We may update this Policy periodically. We will notify you of material changes via email or a clear notice on the site.

11. Contact Us

If you have questions about this Policy or our privacy practices, contact us at:

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